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ASTCA services are 99% up heading into bad weather Friday night

ASTCA office building

Pago Pago, AMERICAN SAMOA — As American Samoa prepares for tonight’s Tropical Storm, ASTCA reports that its landline, Internet, and mobile phone services are all fully operational, with the exception of its CDMA mobile network in Ofu village.

ASTCA’s 30 other cell sites serving almost every village in Tutuila and Manu’a are operational as of Friday afternoon.

About 250 individual customers (<3% of total) are without ASTCA landline and Internet service due to storm-related problems with the “drop line” that connects their individual home or business to the fully operational ASTCA network. Their lines will be repaired next week when the weather improves.

Although high winds affect the drop lines of individual ASTCA customers, the network is resilient, due to underground burial of most ASTCA trunk lines and the use of more than two dozen generators that power ASTCA facilities and mobile cell sites during ASPA power outages.

ASTCA may suffer localized outages during the bad weather forecast for Friday night and Saturday, and will restore service as soon as the weather conditions allow.

To report a problem, please call Customer Service at 699-3000. ASTCA Customer Service is open 24 hours a day, every day of the year.

The patience of the public, and the cooperation of our First Responder partners and the ASG Emergency Operations Center (EOC) are deeply appreciated.