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Hawaiian Air issues advice on travel from American Samoa to Hawaii

Hawaiian Airlines plane on HNL reef runway
All flights now operating under the purview of the airline

Pago Pago, AMERICAN SAMOA — In an advisory for its upcoming return to commercial service, Hawaiian Airlines’ local office says the airline will begin regular service between Honolulu and Pago Pago on Sept. 13th and Sept. 27th. In preparation for the resumption of air service, the Honolulu-based carrier said it is important that all passengers traveling to Hawaii “understand and comply with Safe Travels Hawaii entry requirements.”

Prior to departure and if you are an adult — age 18 and older — the traveler will need to create an online user account and register with the state of Hawaii Safe Travel Hawaii program at [].

Registration is mandatory for all travelers and failure to do so will subject the traveler to Hawaii’s required quarantine period of 10-days. Upon completion of the registration, a QR code will be generated clearing travel 24 hours prior to departure and MUST be presented to an Inspector or Official upon arrival in Honolulu.

“Again, failure to register and pre-clear will require a mandatory quarantine upon arrival in Hawaii,” the advisory reiterated.

For COVID-19 testing, the airline said its available at the local ASG Health Department which is the only local testing facility recognized by the State of Hawaii. The traveler may upload the negative results to the Safe Travels Hawaii website or have it available for agents upon check-in for validation.

The airline says it will be more than happy to provide support with the registration process and its team will stand by to assist. Stop by at the office during hours of operations: 7:30am. to 3:30pm., Monday to Thursday — except holidays. The office is closed Fridays trough Sundays. Hours of operation may change as needed.

For the Sept. 13th flight, the incoming is flight number HA465, departing Honolulu at 4:35p.m. arriving in Pago Pago at 9:15p.m. The outbound flight is HA466, departing at 11:15p.m. arriving the next day in Honolulu at 5:45a.m.

The ticket counter for early check-in opens at 2p.m. and closes at 9:30p.m. Additionally, Pre-Clearance must be done prior to check-in. The Security checkpoint is open 8:30p.m. to 10p.m. Closing time is strictly enforced, with no exemptions.

Hawaiian Airlines wishes to thank everyone for the continued support and patience through these very difficult and challenging times and looks forward to serving the traveling public and ensuring a safe and yet an enjoyable trip.

“We are here to assist in any way possible with the State of Hawaii entry requirements, please see an agent during our operating hours,” the advisory states. “We will arrange additional hours during the weekend of Sept. 13, 2021 to assist with the registration process, those hours will be announced [this week].”

Hawaiian plans to make additional announcements on its flights and more importantly the pre-clearance in the future.

The American Samoa Medicaid State Agency has posted on its Facebook page that flights between Honolulu and Pago Pago are now operated by Hawaiian Airlines, and not ASG or the Medicaid Office.

Acting Gov. Talauega Eleasalo Ale told reporters last week that after the Sept. 13th and 27th flights other flights are scheduled Oct. 11th and 25th; Nov. 8th and 22nd, and Dec. 6th and 20th.