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ASTCA Initiative

The American Samoa Telecommunications Authority (ASTCA) combined their 411 (information) and 611 (trouble call desk) into one call center, now located at their main compound in Tafuna. Calling it the ASTCA Initiative, they have taken this step to improve customer service. Pictured are ASTCA workers manning the phones on Friday, which was the first day of the new service. [photo: Jeff Hayner]