Hawaiian Air marked 2013 with 10th on-time record
Hawaiian Airlines continued its on-time performance streak in 2013, leading all U.S. carriers in punctuality for the 10th consecutive year, according to a report this week by the U.S. Department of Transportation (DOT).
Hawaiian averaged a 93.3% on-time performance ranking for the full year 2013, earning the top ranking in 11 of the 12 months and exceeding the industry average for the year by 15 percentage points. For the month of December, Hawaiian Airlines recorded a 92.4% on-time performance to lead the industry.
The airline’s president and CEO Mark Dunkerley says that for decade, Hawaiian Airlines has led the industry in operating flights on-time. “It is the element of performance that customers rate as the most important,” he said in a statement. "The credit belongs to our employees who show dedication and passion for what they do."
In December, Hawaiian Airlines also ranked #1 for fewest cancellations, with 11 out of 6,032 total flights -- or 0.2%. The full air-travel consumer report is available online: www.dot.gov
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